E-commerce: Investing in grounded fleet and becoming lifestyle operators

Duty Free Views debates the current status of airlines' CAPEX and what 'once-in-a-lifetime' opportunities arise from the Covid-19 crisis for them to capitalise on pure e-commerce, with the aid of home delivery, loyalty programmes, wi-fi investment in grounded fleet and, along with airports, emerge as lifestyle operators. Guest interviewee: AOE CEO and Founder Kian Gould.