Episodes
Tuesday Dec 15, 2020
Tuesday Dec 15, 2020
For this year's last Duty Free Views episode, we catch up with Eamonn Leacy, Founder of Echolution, the digital shopper marketing start-up that has announced plans to target the duty-free and travel-retail marketplace.
Monday Oct 12, 2020
Monday Oct 12, 2020
We have caught up with Retail InMotion Chief Commercial Officer Jan Blanchard to find out what digital innovations the onboard retail solutions company has been implementing and what their plans are for the next months.
Friday Jun 12, 2020
Friday Jun 12, 2020
Retail design is going to play an ever-increasing role in travel retail, especially as the world starts to emerge from the Covid-19 pandemic. Duty Free Views catches up with Philip Handley, Executive Creative Director at CircleSquare about his views on the concept of phygital, revenge shopping and effective activations
Friday Jun 05, 2020
Friday Jun 05, 2020
"As a people organisation, Ethos Farm had identified a gap; there isn't another platform in the industry for recognising talent," Ethos Farm Co-Founder and Director of Learning and Development Josie Barton explains. And so, the Talent of Tomorrow Award, in collaboration with Frontier Awards was born.
Friday May 29, 2020
Friday May 29, 2020
Online shopping, livestreaming and WeChat is a trend that has been growing steadily in China over the past years. For travel retailers, it opens up an array of possibilities to attract new, younger and more engaged customers than ever before.We have spoken to Extra Aile Business Development Director Jiaqi Luo, who explained the different ways in which travel retailers can benefit from the particular ecosystem which is WeChat and how this strategy is helping with their omnichannel approach.
Friday May 22, 2020
Friday May 22, 2020
As the world is increasingly moving towards online solutions to keep retail going in this time of crisis, conversational commerce seems ideally positioned to tap into this brave, new world.
Duty Free Views has spoken to Aircommerce CEO Melvin Broekaart to find out more about how travel-retail can benefit from this proposition.
Friday May 15, 2020
Friday May 15, 2020
The latest Duty Free Views podcast episode looks at the opportunities arising for airlines to upgrade their online offering, with the help of AirTraffix Chief Operating Officer Ian Kay.
Thursday May 07, 2020
Thursday May 07, 2020
In our latest episode we speak with DFNI Legend Colm McLoughlin, Dubai Duty Free CEO, who has spoken to us about the huge importance of looking after staff, his projections about the road to recovery, while also sharing with us some positive messages and his anticipation that Dubai Duty Free will be read to "bounce back like a roaring lion" next year.
Friday May 01, 2020
Friday May 01, 2020
Duty Free Views discusses the importance of retailers pivoting on their online offering to provide relevant services and products to customers currently under lockdown, by accelerating marketing initiatives and investing in high personalisation. Guest interviewee: KrisShop CEO Chris Pok.
Wednesday Apr 22, 2020
Wednesday Apr 22, 2020
Duty Free Views debates the current status of airlines' CAPEX and what 'once-in-a-lifetime' opportunities arise from the Covid-19 crisis for them to capitalise on pure e-commerce, with the aid of home delivery, loyalty programmes, wi-fi investment in grounded fleet and, along with airports, emerge as lifestyle operators. Guest interviewee: AOE CEO and Founder Kian Gould.